1. Who called to make your appointment? Myself My physician's office Other  |
2. Which type of exam did you have? MRI CT Mammography X-Ray Ultrasound Other  |
3. The decision to use our Center was made by: Myself My physician Insurance Plan Affiliation |
| Please circle the level of satisfaction that best reflects your experience with our Center: 1= very dissatisfied, 2 = dissatisfied, 3 = neutral, 4 = satisfied, 5 = very satisfied |
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| 4. Calling to make an appointment .................................................................................. |
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| 5. Choice of appointment times ...................................................................................... |
1 2 3 4 5 |
| 6. The preparations for your specific test/exam were adequately explained ............... |
1 2 3 4 5 |
| 7. Registration process at the front desk/courtesy of the staff ..................................... |
1 2 3 4 5 |
| 8. Explanation of our billing policies and procedures ..................................................... |
1 2 3 4 5 |
| 9. Waiting time before procedure. .................................................................................. |
1 2 3 4 5 |
| 10. Courtesy of our nurse and/or technologist ................................................................ |
1 2 3 4 5 |
| 11. Explanation of what to expect during your exam ...................................................... |
1 2 3 4 5 |
| 12. How questions were answered by our staff ............................................................. |
1 2 3 4 5 |
| 13. Satisfaction with the overall care received ................................................................ |
1 2 3 4 5 |
| 14. Timeliness with which your physician received the radiology report ......................... |
1 2 3 4 5 |
15. Would you recommend others to Columbia-Presbyterian Eastside Radiology? Yes No |
1 2 3 4 5 |